Frequently Asked Questions

Only the below listed applications can be completed online:

• -Site Development Plans


• -Building Plans


• -Section 7(6)


• -Hoarding


• -Demolitions

All services below do not require application forms. The Construction Permitting Management System allows the applicant to complete the forms online.

• 
  
• -Site Development Plans


• - Building Plans


• - Section 7(6)


• - Hoarding


• - Demolitions

You must be a Registered Professional with SACAP ( South African Council for the Architectural Profession ) to make Building Plan Applications/Section 7(6) , and register an account on the system. Thereafter you can create an application by following the easy steps and download all relevant documentation in pdf format. Once you have finished, you will be notified by email and on the dashboard of your successful submission. Please refer to the " how to " tab on this site for guidance.

Notifications of all activity from start to end of any application will be displayed on your personal dashboard which allows you to track any application. Email notification will also be sent to you, during every stage.

After completing the submission, there will be a message on the dashboard indicating whether your submission has been successful or has incomplete fields that must be populated.

You will be allowed to resubmit the refused application within a period of one year, at no extra cost, from the date of the Refusal letter sent to you.

An application can be withdrawn by the applicant prior to the submission fee being paid. Should an applicant wish to withdraw an application post the payment of the submission fees he/she must forward such request in writing to the office of the Building Control Officer.In this instance it is noted that the submission fee paid is not refundable.

• -Click on “sign in ”


• - Below you will see a link “cant access your account ”


• - Click the link


• - Type the “username” or “email address” you used during the initial registration process


• - An email will be sent to your inbox where you will find a link. Click on the link and reset the password.


• - You have successfully reset the password. Use the new username and password to log into the system

Users can be able to track the progress of their application. Users can log into the system with their credentials and be able to view how far their application has gone and the number of days the application has spent in a certain station.

The system generates a unique number for the application which the user can be able to track e.g. CPM AAA 001. The system can also be able to notify/send notification to the user through email once the application goes to the next approver.

Applications can be circulated either simultaneously or consecutively:

• ? Simultaneous circulation: The Reviewers can access the application and make comments at the same time.


• ? Consecutive circulation: The reviewers can access the application one at a time and in a structured way. The application moves from one reviewer to the next in a sequential manner until it is approved by all the reviewers who are supposed to view the application.

A reviewer cannot be able to edit another reviewer’s comment. A reviewer can only be
able to view the comments without making any changes. A reviewer makes comments only
on his/her comment sheet.

An application is circulated to the relevant departments depending on its complexity.
Small applications will be circulated to fewer reviewers to assess it while more complex
applications will be circulated to more departments for a technical review.

The applicant will be notified via the email provided and the approval notification will also appear on the applicant's dashboard.

If the circulation is not successful, then the application is rejected, and the user of the application is notified of its status.

Notifications are sent via email.

Applications in construction permit can be uploaded only as .PDF .

The system is able to select another reviewer in the same department to review the application. Delays are thus avoided in approving or rejecting a submitted application.

Building plans will also need to be submitted for alterations, you will also need to submit
building plans for change of use.

Payment can be made by EFT or at a cashier. The proof of payment can then be uploaded.

The official reviewing your application will decide if it needs to be circulated and will handle the process for you through CPMS.

The stamped approved plans and approved SDPs will be available on CPMS under the "Building Plan" field for downloding .

Certificates of compliance can be uploaded on CPMS once your application is at "Lodge Building completion" stage.

Yes including a QRcode and date..