Frequently Asked Questions

faq

Only the below listed applications can be completed online:

  • ▪ Site Development Plans
  • ▪ Building Plans
  • ▪ S76
  • ▪ Hoarding
  • ▪ Demolitions

All services below do not require application forms. The Construction Permitting Management System allows the applicant to complete the forms online.

  • ▪ Site Development Plans
  • ▪ Building Plans
  • ▪ S76
  • ▪ Hoarding
  • ▪ Demolitions
All forms for other services not included in the CPMS, can be downloaded from the Forms tab in the Architect Toolkit.

You must be a Registered Professional with SACAP ( South African Council for the Architectural Profession ), and register a profile on the system. Thereafter you can create an application by following the easy steps and download all relevant documentation in pdf format. Once you have finished, you will be notified by email and on the dashboard of your successful submission.

Notifications of all activity from start to end of any application will be displayed on your personal dashboard which allows you to track any application. Email notification will also be sent to you, during every stage.

After completing the submission, there will be a message on the dashboard indicating whether your submission has been successful or has incomplete fields that must be populated.

You will be allowed to resubmit the refused application within a period of one year, at no extra cost, from the date of the Refusal letter sent to you.

No, the system does not allow for withdrawal of applications.

  • ▪ Click on “sign in”
  • ▪ Below you will see a link “forgot password”
  • ▪ Click the link
  • ▪ Type the “username” or “email address” you used during the initial registration process
  • ▪ An email will be sent to your inbox where you will find a link. Click on the link and reset the password.
  • ▪ You have successfully reset the password. Use the new username and password to log into the system

Users can be able to track the progress of their application. Users can log into the system with their credentials and be able to view how far their application has gone and the number of days the application has spent in a certain station.

The system generates a unique number for the application which the user can be able to track e.g. CPM AAA 001. The system can also be able to notify/send notification to the user through text messages and email or both once the application goes to the next approver. This depends on how the user chooses to receive the notifications.

Applications can be circulated either simultaneously or consecutively:

  • Simultaneous circulation: The Reviewers can access the application and make comments at the same time.
  • Consecutive circulation: The reviewers can access the application one at a time and in a structured way. The application moves from one reviewer to the next in a sequential manner until it is approved by all the reviewers who are supposed to view the application.

A reviewer cannot be able to edit another reviewer’s comment. A reviewer can only be able to view the comments without making any changes. A reviewer makes comments only on his/her comment sheet.

An application is circulated to the relevant departments depending on its complexity. Small applications will be circulated to fewer reviewers to assess it while more complex applications will be circulated to more departments for a technical review.

As the application goes through the reviewers, the system tabulates the application as a percentage as it goes through to the next reviewer. When all the reviewers have commented on the application then the systems will mark it as 100%. Meaning that all the reviewers have gone through the application and made comments on the comment sheet.

Users can also be able to track the progress of their application. Users can log into the system with their credentials and be able to view how far their application has gone and the number of days the application has spent on a certain station. The system generates a unique number for the application which the user can be able to track e.g. AA04

The system can also be able to notify the user/send notification to the user once the application goes to the next approver. This depends on how the user chooses to receive the notifications.

If the circulation is not successful, then the application is rejected, and the user of the application is notified of its status.

The notification can be sent either when a milestone has been achieved or when the building proposal has been approved.

Applications in construction permit can be uploaded either as .pdf, .mpeg .doc, .txt and others except for .exe, .bat, and other file types that pose a threat to online systems.

The system is able to select another reviewer in the same department to review the application. Delays are thus avoided in approving or rejecting a submitted application.

Building plans will also need to be submitted for alterations, you will also need to submit building plans for change of use.

Payment can be made by EFT or at a cashier. The proof of payment can then be uploaded.

The application will be circulated internally to the various Municipal Owned Entities (MOEs).

You will need to get PHRAG approval first. this is separate from COJ building control. PHRAG approval will have to be done prior to building plan submission.

You will have to get from records or the owner copies of previous approved building plans.